Dear user:

Welcome to use the products and services of Hongkong VStarcam International Technology Co., Limited (hereinafter referred to as "our company"). Our company is fully aware of the importance of personal privacy and is committed to protecting users' privacy information. This privacy policy is designed to explain to you how we collect, use, store and protect your personal information, as well as your rights regarding your personal information.

I. How we collect your personal information

1. When you use our products and services, we may collect the following information:

      1. Basic personal information such as name, gender, age, contact information, etc.;

      2. Account information such as username, password, email address, etc.;

      3. Device information such as device model, operating system version, unique device identifier, etc.

      4. Usage information such as browsing history, search history, transaction records, etc.

2. We may collect your personal information through the following methods:

      1. Information provided by you voluntarily, such as information provided during the process of registering an account, filling out forms, submitting orders, etc.;

      2.Information automatically collected by us during your use of products and services, such as information collected through technologies such as cookies and log files;

      3. Information obtained from third parties, such as information obtained from partners and social media platforms.

II. How we use your personal information

1. We may use your personal information for the following purposes:

      1. Provide products and services to meet your needs;

      2. Improve products and services to enhance user experience;

      3. Conduct market research and analysis to understand user needs and behaviors;

      4. Communicate and interact with you and respond to your inquiries and feedback;

      5. Comply with laws, regulations and regulatory requirements;

2. We may share your personal information with third parties, but only in the following circumstances:

      1. Share with our partners to provide better products and services;

      2. Share with our service providers to achieve business operations and technical support;

      3. Share with government agencies, law enforcement departments,etc. when required or permitted by laws and regulations;

III. How we store your personal information

      1. We will store your personal information in a secure environment in accordance with laws and regulations;

      2. We will take reasonable technical and management measures to protect your personal information from unauthorized access, 

use, disclosure, modification or loss;

      3. We will determine the storage period of personal information according to business needs and legal requirements. After the expiration of the storage period, we will handle your personal information in an appropriate manner; 

IV. How we protect your personal information

      1. We have adopted a variety of security technologies and measures, including encryption technology, access control, security audit, etc., to protect your personal information from unauthorized access, use, disclosure, modification or loss;

      2. We will regularly evaluate and improve security measures to ensure their effectiveness and adaptability;

      3. We will conduct security training for employees to improve their security trainning for employees to improve their security awareness and ability to protect user privacy;

V. Your rights

      1. You have the right to access, correct and delete your personal information;

      2. You have the right to limit or refuse our processing of your personal information;

      3. You have the right to withdraw your consent to our processing of your personal information;

      4. You have the right to request a copy of your personal information from us; 

      5. You have the right to complain to the regulatory authority about our privacy policy and personal information processing behavior;

VI. Changes to the privacy policy

      1. We may update this privacy policy from time to time according to business development and changes in laws and regulations;

      2. We will publish the updated privacy policy on our company's website and remind you to pay attention to it in a prominent position;

      3. If you continue to use our products and services, it means that you agree to accept the updated privacy policy;

VII. Contact us

If you have any questions, comments or suggestions about this privacy policy, you can contact us through the following methods:

Address: Suite 302, Block B, Shanshui Building, Nanshan Yungu Innovation Industrial Park, No.4093, Liuxian Avenue, Pingshan Community, Taoyuan Street, Nanshan District, Shenzhen City, Guangdong Province, China Suite 601, Block B5,Jinrui Lugu Technology Industrial Park,NO

Email:info@veepai.com

Hong Kong VStarcam International Technology Co., Limited October 29, 2024